All Systems Operational

Uptime over the past 90 days. View historical uptime.
CGM Operational
90 days ago
100.0 % uptime
Today
Middleware API Operational
90 days ago
100.0 % uptime
Today
Review Queue Operational
90 days ago
100.0 % uptime
Today
Reporting Portal Operational
90 days ago
100.0 % uptime
Today
DMD External API Operational
90 days ago
100.0 % uptime
Today
ECP Web App Operational
90 days ago
100.0 % uptime
Today
Ecomm Platform Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
USAC - Vendor System Operational
90 days ago
99.99 % uptime
Today
NLAD Operational
90 days ago
100.0 % uptime
Today
National Verifier Operational
90 days ago
99.99 % uptime
Today
California Lifeline - Vendor System Operational
90 days ago
100.0 % uptime
Today
TPA (Maximus) Operational
90 days ago
100.0 % uptime
Today
Texas Lifeline - Vendor System Operational
90 days ago
100.0 % uptime
Today
TX-LAD (Solix) Operational
90 days ago
100.0 % uptime
Today
Third Party Vendor Systems Operational
90 days ago
100.0 % uptime
Today
LexisNexis Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
BeQuick Operational
90 days ago
100.0 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Google ReCaptcha Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

USAC Vendor System Maintenance Mar 20, 2026 22:00 - Mar 21, 2026 03:00 EDT

National Verifier, NLAD, Lifeline Claims System (LCS), and Representative Accountability Database (RAD) will be unavailable due to scheduled monthly maintenance from Friday, March 20, 2026, at 10 p.m. until 3 a.m. ET on Saturday, March 21, 2026.
Posted on Feb 26, 2026 - 12:13 EST
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
USAC Vendor System Ad-Hoc Maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 EST
Scheduled - USAC will perform an ad-hoc system maintenance on Thursday, February 26, from 9 p.m. to 10 p.m. ET.

The production environments of the following systems are impacted:
• National Verifier Portal
• National Verifier Carrier API

NLAD functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions).

We apologize for any inconvenience this may cause.
Feb 23, 16:18 EST
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
USAC Vendor System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 EST
Scheduled - National Verifier, NLAD, Lifeline Claims System (LCS), and Representative Accountability Database (RAD) will be unavailable due to scheduled monthly maintenance from Friday at 10 p.m. until 3 a.m. ET on Saturday.
Jan 29, 12:28 EST
Feb 20, 2026
USAC - Vendor System - Increased Error Rate
Resolved - We're marking this incident as resolved as we've seen no further errors.
Feb 20, 15:32 EST
Monitoring - It appears the errors have stopped. We are continuing to monitoring closely.
Feb 20, 13:51 EST
Investigating - We're currently observing increased error rates on National Verifier transactions. We will be escalating to USAC and will provide another update once we receive additional information.
Feb 20, 13:37 EST
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

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