All Systems Operational

CGM Operational
90 days ago
100.0 % uptime
Today
Middleware API Operational
90 days ago
100.0 % uptime
Today
Review Queue Operational
90 days ago
100.0 % uptime
Today
Reporting Portal Operational
90 days ago
100.0 % uptime
Today
DMD External API Operational
90 days ago
100.0 % uptime
Today
ECP Web App Operational
90 days ago
100.0 % uptime
Today
Ecomm Platform Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
USAC - Vendor System Operational
90 days ago
100.0 % uptime
Today
NLAD Operational
90 days ago
100.0 % uptime
Today
National Verifier Operational
90 days ago
100.0 % uptime
Today
California Lifeline - Vendor System Operational
90 days ago
99.99 % uptime
Today
TPA (Maximus) Operational
90 days ago
99.99 % uptime
Today
Texas Lifeline - Vendor System Operational
90 days ago
100.0 % uptime
Today
TX-LAD (Solix) Operational
90 days ago
100.0 % uptime
Today
Third Party Vendor Systems Operational
90 days ago
99.99 % uptime
Today
LexisNexis Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
BeQuick Operational
90 days ago
99.99 % uptime
Today
T-Mobile Operational
90 days ago
100.0 % uptime
Today
Google ReCaptcha Operational
90 days ago
100.0 % uptime
Today
IDscan.net - DIVE API Operational
90 days ago
100.0 % uptime
Today
Email Verification API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 28, 2026

No incidents reported today.

Jun 27, 2026
Completed - The scheduled maintenance has been completed.
Jun 27, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 EDT
Scheduled - National Verifier, National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS), and Representative Accountability Database (RAD) will be unavailable due to scheduled monthly maintenance from Friday, June 26, 2026, at 10 p.m. until 3 a.m. ET on Saturday, June 27, 2026
May 28, 10:35 EDT
Jun 26, 2026
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 EDT
Scheduled - USAC will perform ad-hoc system maintenance on Thursday, June 18.

The production environments of the following systems are impacted from 9 p.m. to 10 p.m. ET:
• National Verifier Portal
• National Verifier Carrier API

National Lifeline Accountability Database (NLAD) functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions).

We apologize for any inconvenience this may cause.

Jun 11, 15:15 EDT
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.